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City: Silver Spring, MD
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Project: Control or Eliminate Small Animals
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"They were successful in eliminating a colony of yellow jackets. However, for the main reason I hired them, they did not succeed in eliminating moles under my lawn. They came back again and again but never succeeded! We still have moles under our lawn!"
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City: Bethesda, MD
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Project: Pest Control - Bugs & Insects
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"Came on time; called to confirm; very friendly but professional. We did not want the maintenance plan. It did seem a bit costly for two visits but the cave crickets are dead so it worked."
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City: Washington, DC
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Project: Pest Control - Bugs & Insects
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"I was told by Brussells I didn't have flleas -- I got a second opinion that told me I did."
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City: Jessup, MD
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Project: Pest Control - Bugs & Insects
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"No Comment"
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City: Rockville, MD
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Project: Pest Control - Bugs & Insects
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"Totally over charged and didn't provide the services that was promised.
I will not recommend this company to anyone. "
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City: Sterling, VA
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Project: Control or Inspect for Termites
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"not recommended"
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City: Washington, DC
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Project: Pest Control - Bugs & Insects
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"Against my better judgement I "bought" an extended plan. Not necessary if the proper amount of chemicals are used. Anyway, in the past, we had the home fogged, went to work and in the evening good results that lasted and lasted. This time, scant traps, spotty spraying and bugs stll."
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City: Fairfax, VA
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Project: Pest Control - Bugs & Insects
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"Quick response."
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City: Rockville, MD
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Project: Control or Inspect for Termites
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"Response was quick. Inspection was acceptable, not sure how thorough, I hope they did not miss anything important. "
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City: Woodbridge, VA
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Project: Pest Control - Bugs & Insects
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"First time I have been displeased with a company I chose through service magic. It ended up taking them 3 days to fully complete a job that was suppose to only take a few hours."
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City: Bethesda, MD
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Project: Control or Inspect for Termites
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"in the ratings"
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City: Washington, DC
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Project: Pest Control - Bugs & Insects
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"We have been using Brussell for about a year for regular exterminating treatment. Reliable, effective, careful about our pets."
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City: Alexandria, VA
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Project: Control or Eliminate Small Animals
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"I had to call for every appointment. Went forgotten every time for two weeks at a time. When I called they responded quickly, but even then, the job was not completed to satisfaction, I am supposed to call back if there are more issues in the future....and possibly be charged another fee. Price was higher than other estimates but went with them because they could get here a little bit quicker, turned out to be a mistake because it still took over almost 2 months to get job "completion"."
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City: Washington Dc, DC
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Project: Control or Eliminate Rodents
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"Prompt, polite and office staffwas very accommodating."
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City: Laurel, MD
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Project: Control or Eliminate Rodents
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"Company was dedicated to providing me with individual service, rather than a 'one-size fits all' solution. The manager visited my home, inspected it, and designed a plan specifically for my home. When he left I felt comfortable that he would take care of the problem, guaranteed. His price was comparable to other companies."
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City: Washington, DC
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Project: Control or Eliminate Rodents
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"Came on time, very professional. We'll see if the problems goes away over time"
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City: Fairfax, VA
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Project: Control or Eliminate Rodents
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"friendly, businesslike, ontime and good service"
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City: Montgomery Village, MD
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Project: Pest Control - Bugs & Insects
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"They missed my initial appointment. There seemed to be a mix-up in the office but the manager was very pleasent and made up for the inconvience by coming the next day first thing in the morning. The price was reasonable. "
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City: Washington, DC
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Project: Pest Control - Bugs & Insects
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"Wow..Very professional. What was a very uncomfortable and frustrating situation is now under control. This technician did not beat around the bush. He was honest and upfront regarding the situation at hand. He responded quickly and efficiently. He gave a very realistic plan of attack and initiated it immediately. I consider myself very lucky to have made this connection. I can't wait to reorganize my apartment like it used to be. Thanks agian. "
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City: Rockville, MD
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Project: Control or Eliminate Rodents
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"They showed up on time, were very professional and have done a great job so far. I will continue using them!"